String Expert Studio Policies
At String Expert, we are committed to creating a nurturing, focused, and high-achieving environment for every student. Our studio policies help ensure that all learners experience the consistency and structure needed to make meaningful musical progress.
Practice & Progress
Students at String Expert are expected to approach their musical education with dedication and discipline. Consistent practice, thoughtful effort, and weekly progress are essential to remaining in good standing within the studio. This commitment is key to long-term growth and artistic development.
Behavior & Learning Environment
We ask that all students and families uphold a professional, respectful tone at all times. Lessons should take place in a quiet, distraction-free space. Students are expected to be fully present and engaged during each session, fostering an environment where deep focus and creative work can thrive.
Your Reserved Weekly Time Slot
Your weekly lesson time is a dedicated space for your growth—it is exclusively reserved for you. In order to maintain consistency and momentum, students are expected to attend their scheduled lesson time each week. Please note that weekly lesson times cannot be switched on a week-to-week basis.
Schedule Changes
If a more permanent schedule change becomes necessary, we are happy to accommodate requests when possible. Schedule changes are subject to availability and must be requested with a minimum of two weeks’ notice to allow for smooth adjustments.
Tuition & Payment
Monthly tuition secures your ongoing place in the studio and is due regardless of attendance—much like a membership model. While missed lessons are not refunded, we will do our best to offer a makeup lesson if scheduling permits.
A 10% discount is available for families who choose to pay tuition six months or more in advance. This option provides both savings and a secure, long-term commitment to your musical journey.
Tuition is billed monthly
Accounts more than 15 days past due may result in a pause in lesson services until payment is received.
Prepaid Tuition Discount
A 10% discount is available for families who choose to pay tuition six months or more in advance. This option provides both savings and a secure, long-term commitment to your musical journey.
Withdrawing from Lessons
If you choose to discontinue lessons, we ask for 30 days' written notice or one final month’s tuition in lieu of notice. This policy allows us to offer your time slot to another student on our waitlist. Please note that we are unable to hold lesson times for students who wish to take a temporary break.
Holidays & Calendar Variations
The number of lessons per month may vary (3–5 sessions), depending on the calendar. However, tuition remains consistent month to month. This allows for a predictable structure while balancing holidays and breaks.
The studio will be closed in observance of major U.S. holidays such as Christmas and Thanksgiving. No additional fees or refunds apply during these holiday closures.
Missed Lessons & Internet Issues
In the rare event that Katie is unavailable for a scheduled lesson, students may either work with a pre-arranged substitute teacher or receive a credit of up to $70 per missed session.
If an internet issue prevents a lesson from taking place, a free makeup will be arranged at no extra charge.
Studio Rights
String Expert Studio reserves the right to discontinue lesson services at any time, for any reason. This ensures that the learning environment remains aligned with our values of respect, effort, and excellence.