String Expert Studio Policies

Practice and Progress

Students at String Expert are expected to strive for excellence. Practice, hard work, and weekly progress are required to continue in String Expert's studio.

Behavior and Environment

Students and parents are expected to behave professionally at all times. Lessons should be free of distractions, and students are expected to be focused during the course of lessons.  

Required Weekly Time Slot

Your lesson time slot is not just a time on the calendar; it's a reserved, exclusive hour dedicated solely to your musical growth. We value your commitment and ensure that this time is always set aside for you. Students may not switch lesson times each week.

Schedule Changes

Students who require a more permanent change to their weekly time slot can do so throughout the year, provided the desired slot is available. To initiate a change, please notify us at least two weeks in advance. This allows us to make the necessary adjustments to our schedule and ensure a smooth transition for all parties involved.

Monthly Tuition

Like a gym membership, there is no refund if you miss a lesson, but I will do my best to arrange a makeup lesson if the schedule allows it. Accounts more than 15 days past due may result in stoped lessons.

Stopping Lessons

If, for any reason, you decide to stop taking lessons, we have a fair policy in place. We ask for a 30 days' notice or one month's tuition. This allows us to fill the time slot with another eager student. Please note that time slots are filled on a first-come, first-served basis, and we cannot hold slots for students who wish to pause lessons.

Holidays and Missed Lessons

The number of lessons per month can change depending on the calendar schedule, but the monthly tuition will stay the same. The average month has 4 lessons, but some months, you may have 5 or 3, depending on the calendar.)

The studio will be closed for most major US holidays, such as Christmas; however, the monthly tuition rate will remain unchanged.

Students may be asked to take a lesson with a pre-arranged substitute teacher or receive a credit of up to $70.00 per missed lesson by Katie Glumac.

In the event of problems with internet connection, students will automatically be allowed to have a makeup lesson free of charge.

String Expert reserves the right to stop lesson services for any reason.